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Privacy Policy
Effective: August 23, 2006
We respect your privacy!
We strive to be good shepherds of your personal information and will not sell, rent, or give your personal information to anyone. At any point, you can select the link at the bottom of every email to unsubscribe, or to receive less or more information by updating your profile. We'll use your email address only when we are confirming your Internet order, notifying you of changes/updates to the site, or announcing new products and discounts if you have requested that service. We assure you, your email address will not be made available to other companies.
All responses and comments submitted through our online surveys and questionnaires are anonymous and kept strictly confidential. Any information provided is used by Chocolate Pink for marketing and statistical purposes only and will not be shared with any other company or organization.
INFORMATION COLLECTION
Visitors
In general, you can view our web pages without telling us who you are or revealing any personal information about yourself. We may track IP addresses to analyze trends, administer the site, track online usage, and gather broad information for aggregate use. IP addresses are not linked to personally identifiable information.
Cookies
A cookie is a piece of data stored on your hard drive that contains information about your computer. Cookies may also be used to enable us to track and target your interests, for the purpose of enhancing your experience on our site. If you reject the cookie, you may still browse our site, however you will not be able to purchase or have access to all our services such as order history, account maintenance, etc.
Registration
To enjoy all of the services of chocolatepink.com, including a quicker checkout, access to order history and account maintenance, you must first complete our online registration form.
Product Orders
If you place an order from chocolatepink.com, we require that you provide certain information on our online order form(s). For orders, we request you provide contact information (including your name, address, telephone number and email address, and the name and shipping address of the recipient) and financial information (including credit card number and expiration date and coupon code, if any). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, this contact information is used to get in touch with you.
Surveys and Contests
From time-to-time we may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level, etc.). We will use contact information to notify the winners and award prizes. Survey information will assist us in improving our products and services, and in providing you with an enjoyable shopping experience. None of the information from a survey is used on an individual basis. All information is compiled into statistical groupings only and is not retained for any other use.
If you call or correspond with our customer service center, we will request information from you as well. The information requested depends upon the purpose of your contact, but is likely to include your name, billing address, email address, the name and shipping address of the recipient, financial information such as your credit card number and expiration date, and the order number and date.
INFORMATION USE
Chocolate Pink is the sole owner of any information we collect from you. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Our primary use of the information you provide us is for billing purposes and to fill your orders. In addition however, for your convenience we also may use the information to provide other services including the following:
"Remember Me" Service
Our "Remember Me" service allows a registered member access to their personal account features without having to login each time they visit. When a visitor registers with us and chooses this option, we'll remember their information. If you select this service, login to our site is automatic; you'll have access to your account information when you return to our site. In order to register for this service, a visitor's browser must be configured to accept cookies. You can shop at chocolatepink.com without registering for this service.
Order History
You can view a secure listing of your current and past orders, including the products you ordered , the names and addresses of your recipients, as well as current shipment status.
Sharing of Information
We may occasionally partner with another party to provide specific services for us, such as providing credit card processing, shipping or promotional services. We will only provide contact information necessary for the third party to provide these services for us. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We also ask these partners to confirm that their privacy practices are consistent with ours. Some of these partners are, but not limited to, Federal Express, PeriShip, Constant Contact, Authorize.net, and CyberSource.
Direct Mail Communications
We may send direct mail to you or to a recipient to whom you sent a gift. If you or your recipient do not want to receive our mail, please write to us at Chocolate Pink Online Store,
Email Communications
We may email you to communicate with you about your Internet, Telephone and FAX orders. You may also receive occasional email communications regarding our site, special offers or services, products or newsletters. You may choose to stop receiving these emails at any time. Instructions on how to opt out of receiving email is provided at the bottom of every marketing email called Safe Unsubscribe, or you may write us at Chocolate Pink Online Store, 905 Juniper Street NE, Unit 108, Atlanta, Georgia 30309. Please be sure to include your email address, full name, and specifically what type of information you do not want to receive. Please allow up to 8 weeks for us to update our lists.
Changing or Deleting Information
You may change any contact information you have provided us by accessing the Personal Info section in the My Account link at the left each Web page once you are logged in or by writing to us at Chocolate Pink Online Store, 905 Juniper Street NE, Unit 108, Atlanta, Georgia 30309. Please allow up to 8 weeks for us to update your information.
Links
Chocolatepink.com may occasionally contain links to other sites. Please be aware that Chocolate Pink is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of every website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.
Notification of Changes
If we ever change our privacy policy, we will post those changes on our PRIVACY POLICY page. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will not do so without first notifying you of the changes and providing you with the ability to opt out of these different uses. Please contact us at Chocolate Pink Online Store,
SECURE ORDERING
You can order confidentially - our online shopping is secure.
Chocolate Pink takes every precaution to protect information you send to us over the Internet. When you submit sensitive information via the Website, we protect your information both online and offline. All personal information (such as name, address, credit card number, etc.) entered on our registration and order forms is transmitted in an encrypted form for your safety. All transactions are kept secure when you use Netscape Navigator 6.0+, Microsoft Internet Explorer 5.0+ or any compatible Secure Sockets Layer (SSL) browser to order our products. These browsers automatically scramble personal information so it remains safe as it travels the Internet. If you do not use an SSL browser, you may download one of these programs from their respective websites.
Online and Offline Security
While we use SSL encryption to protect sensitive information online, we also do everything within our power to protect your information offline. All of our users information, not just the sensitive information mentioned above, is protected by physical security measures and managerial controls to safeguard and secure the information we collect.
Your online credit card transactions are secure with chocolatepink.com. We use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures safe Internet transmission of your personal information. When the letters “http” in the URL change to “https,” the “s” indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you are about to enter a secure area.
Making a credit card purchase is just as safe on the Website as it is by Telephone, but if you prefer the latter, you may purchase online merchandise by calling 1.877.745.9292 from 10:00am to 7:00pm EST, Tuesday through Friday. One of our customer service associates will gladly take your order.